Top 3 New Technology Trends for 2021

Every industry is looking to 2021 for new and exciting technologies to help manage the demands of their now-mostly-virtual customers. Because the Charter Global team is tapped into all types of technology outlets, our clients frequently receive updated recommendations on what to use in order to help adapt their businesses ahead of the tech curve and their competitors. When improved efficiency means a better bottom line, we make it a priority to teach our clients about business-altering technologies.

 

We expect a focus on three new technologies for 2021: Artificial Intelligence (AI) and Machine Learning, Robotic Process Automation (RPA), and Edge Computing. With these technologies, our developers can better provide our clients with the tools they need to succeed.

 

Artificial Intelligence & Machine Learning

 

While AI and Machine Learning has been around for a while, it continues to grow and expand into more and more effective uses for Charter Global clients. Whether it’s speech or image recognition, AI personal assistants, navigation, or even content creation, AI and Machine Learning allow people to analyze data and recognize trends businesses were never able to do before on their own.

 

Robotic Process Automation (RPA)

 

Similar to AI and Machine Learning, RPA is able to complete repetitive tasks and give employees the ability to cut back on monotonous tasks. Checking emails, following strict steps through an application, and processing can potentially be taken over by Robotic Process Automation created uniquely for your business by Charter Global. This can help your business reduce costs and improve efficiency overall!

 

Additionally, instead of needing to largely alter your already-existing system processes, RPA is typically non-intrusive. We create custom RPAs that can easily integrate within your infrastructure without causing major disruptions and give you a return faster than other solutions.

 

Edge Computing

 

As most businesses have turned to the cloud to host much of their data and systems, we’ve now seen a need to bring the information closer – to the edge, to be precise. Edge computing lets our data live closer to where it’s actually being used (instead of on a different continent, from multiple sources) in order to cut down on lengthy response times between applications and general use. While it might seem like it really doesn’t take that long to retrieve the information you need from the cloud, the delay adds up, especially when multiplied across hundreds of employees and thousands of different uses.

 

Edge computing can also save on bandwidth, as it requires more to retrieve data from faraway places than it does nearer locations. At Charter Global, we expect an increasing number of businesses interested in edge computing throughout 2021.

 

When you are ready to take your business to the next level by cutting costs, improving communication amongst employees, or even boosting your system processes with exciting new technologies, get in touch with Charter Global! Our expert developers are ready to provide a custom, unique solution for your business to solve any problem you may have.

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How have you implemented the Scrum master role in your organization?

 

What is a Scrum Master?

A Scrum Master holds a position that’s relatively narrow in scope, yet extremely broad in influence throughout any organization. In practice, however, a Scrum Master is working behind the scenes and is not involved in product ideation or strategy. They work more as a conduit between product/line-of-business owners and development teams as a project manager. Because agile processes are entirely dependent on people and collaboration, Scrum Masters must also marry soft skills with the latest tools and methods. After all, software projects have many moving parts, and individual programmers can quickly lose sight of the broader scope when heads-down in code. A Scrum Master, on the other hand, maintains a high-level view, helping teams to understand both organizational and technical dependencies while avoiding chokepoints. This creates a culture of accountability and enables teams to meet critical deadlines.

Scrum Master Responsibilities:

1. Implement Project Management/Best Practices

The Scrum Master is responsible for creating and onboarding project teams, integrating them into the organization, and providing a clear vision of the product. The Scrum Master also facilitates communication and information exchange between external groups and the project team. They also monitor project progress, provide timely feedback, and drive a culture of agility and learning.

2. all Parties on Track and Informed

The Scrum Master hosts daily team meetings to get updates on the progress of the project, address potential roadblocks, and ensure that the project is on track. They also host regular sessions to share updates with product stakeholders about how the project is progressing (or not). Ultimately, it’s a Scrum Master’s job to ensure that the team is meeting deadlines with the desired outcome.

3. Agile Engineering Practices

To improve efficiency, Scrum Masters encourage the use of continuous integration (CI) and automation. With CI tools, developers integrate chunks of code into a central repository frequently, from which automated builds and tests run in successive iterations.

Top Qualities of a Successful Scrum Master

• Influential

A Scrum Master leads various teams that are working on a project to achieve specific milestones and deliverables. They must be able to motivate multiple groups and stakeholders at an organizational level, maximizing the potential of all at stake. As a team leader, the Scrum Master must bridge the gap between the concept of the project and the actions required to complete it. The Scrum Master must have strong leadership and organizational skills.

• Collaborative

The Scrum Master forms an essential link between the product owner and project teams. While the product owner drives the overall initiative, the Scrum Master nurtures the team. Effective collaboration between the Scrum Master and product owner ultimately result in successful products that meet the organization’s requirements. A good Scrum Master should be able to find creative ways to increase organization, collaboration, and productivity to deliver the product the business line owner requested.

• Observant

The Scrum Master is not a manager, but a team member and facilitator. They should be good listeners and pay attention to the challenges the project team is facing at every step of the way. The Scrum Master should also be observant, paying attention to the team’s daily activities to gain a clear view of members’ roles and contributions in sprint sessions.

• Knowledgeable

Besides resolving and issues that arise, the Scrum Master should also proactively prevent potential problems. This requires overarching knowledge about the product and process. The Scrum Master’s experience enables the team to avoid roadblocks. The Scrum Master should possess knowledge of various work formats and agile methodologies such as XP, Lean, and Kanban.

Scrum as a Service model is comprised of self-motivated and well-communicated individuals including Scrum Master, Tech Lead, Developer, Architect, Quality Analyst, and Database Administrator.

Let’s Talk: https://www.charterglobal.com/get-software-development-quote/

Machine Learning Development Services

Machine Learning Development:

We help organizations drive business outcomes, create breakthrough results, and improve operational efficiency with advanced Machine Learning Development.

Contact Us: https://www.charterglobal.com/contact-us/

Transform Your Business with ML-enabled Solutions:

Machine learning is the future of data analysis and data modeling, the next-gen of automation. As an experienced Machine Learning development company, we help our clients create future-ready ML-powered solutions running on Machine Learning algorithms, computational intelligence, mathematical optimization, pattern recognition, and other emerging technologies.

Our ML development portfolio helps you achieve excellence in:

• Sales forecasting
• Predictive modeling
• Customer Segmentation & Value Prediction
• Faster decision making
• Big Data Analytics

Our Machine Learning Offerings

Looking for custom Machine Learning algorithms? Check out Charter Global range of Machine learning offerings and how it enables faster decision making, business process automation, and increased productivity.

Deep Learning:

Powered by an experienced team of machine learning experts, Charter Global makes it easy for your organization to drive greater profitability from your data to get real-time insights using Deep Learning services. We simplify the entire deep learning workflow starting from data management, data gathering, training, and parsing to labeling and deployment.

Predictive Analytics:

Our predictive analytics solutions empower you to take preemptive actions to minimize risk by anticipating emerging trends and patterns. Our scalable solutions give actionable insights into your existing data, customer behavior, and market and processes that drive strategic decision-making and boost business performance.

Image Analytics:

Using deep learning solutions, Charter Global has been enabling organizations to mining image data sets. Our machine learning and image analytics expertise help you build systems that mine massive image data sets and structure them to be used for strategic decision making. Our machine learning experts run algorithms on the cloud with GPU machines for training deep learning models.

Artificial Intelligence:

Being an early mover in artificial intelligence services, we have been helping enterprises accelerate their journey to AI by developing future-ready AI applications and services. We offer seamless integration of our AI solutions into your workflows to shape future outcomes, automate processes, optimize time, and boost ROI.

Natural Language Processing:

Our natural language processing services blend artificial intelligence, machine learning, text analysis, speech recognition, and sentiment analysis—and integrate it into your applications, bots, and devices—to build a next-generation digital product that understands multiple languages and terminologies to enable better decision making.

Data Mining:

We have leveraged ML algorithms for large volume data mining and web scraping to reveal insights such as correlations, patterns, trends, demand forecasting, and more. Our customized solutions harness the power of data for efficient prediction models and better decision making.

Why Choose Charter Global for Machine Learning Development Services?

• 24X7 Support
• Certified Resources
• Predict Trends
• Customer Service
• Actionable Insights
• Diverse Industry

Looking for a Machine Learning Developer? Contact us

Custom Mobile App Development – Charter Global

Here are some of the reasons why custom mobile app development is important and why your enterprise must opt for it at the earliest:

Custom mobile apps: Importance

The importance of having a well-designed mobile app cannot be overstated, especially for a business. Whether it’s a small business or a large one, a mobile app is necessary if you want to gain the upper hand. Still not convinced? Well, you’ll be once you go through the reasons mentioned below:

Customers need 24*7 visibility

As mentioned earlier, the best way to reel more customers in is by making yourself visible at all times. A mobile app will help you do that. Customers will be able to trust you better if they have easy access to your business via an app.

Your business requires a direct marketing channel

Every business needs a promising marketing technique. A mobile app can be easily used to connect to your customers in that regard. Need a channel to disseminate new information to your customers? Use push notifications via your business app and convey anything as and when you want.

Important for brand building

Building a brand is a time-consuming process and certainly a tricky one. But if you leverage a mobile app right, you’ll discover unlimited possibilities for brand building and recognition. It largely depends on how you design your mobile app. You need to make it interesting, functional, and upbeat so as to involve as many customers as possible. As the level of engagement increases, your brand’s recognition will also increase.

To stand out from the competition

Small businesses usually don’t go for a mobile app right away. This is where you can gain an edge over your competitors. Providing your customers a mobile app will definitely make you stand out. As for the large businesses, if you already have an app, you can work on it to improve its functionality and make it more engaging.

Custom mobile apps: Benefits

Custom mobile app development can benefit your business in multiple ways. Here are some of them:

Greater efficiency: 

Business apps are usually custom-built according to the business requirements. This can help improve efficiency when it comes to your employees. This can also lead to increased productivity which in turn, could result in a greater ROI.

Simplifies project management:

Custom apps make it easy to manage a project as these can be used to keep track of the progress and the associated deadlines. All the stages of a project can be kept under check easily with the help of a suitable app.

Improved scalability

Unlike a regular app, a custom mobile app is built keeping in mind certain parameters that are likely to change in the future. For example, as your business grows, your app needs to be robust enough to handle the increasing load. A custom app, in that case, can easily be scaled up to suit the requirements.

Aids customer relationship

Businesses are all about quality customer engagement. To accomplish that, they must connect to their customers and build long-term relationships. A custom mobile app can be used to send personalized updates to customers. Also, a feedback section can help you interact with your customers better and thus, aid your business.

Modern businesses need a platform to connect with their audience better. Custom mobile apps can be the perfect solution. Get to know about their importance of custom mobile app development.

https://www.charterglobal.com/importance-of-custom-mobile-app-development/

Develop Exceptional Apps with Charter Global

Not really sure where to start? You need not worry. All you need to do is outsource custom mobile app development to Charter Global. Our qualified developers know application development inside out and can easily come up with the right solution for your business. Drop a line or two at info@charterglobal.com to get started.

What is RPA and How Does it Work?

What is robotic process automation?

The RPA systems Charter Global creates enables a business to automate a repeatable process that typically requires a human component. As an ever-evolving intelligent software, the RPA is able to learn from data, interpret a situation, and communicate as needed to perform a task (in a broad range of complexities). We often recommend RPAs to businesses that are in need of a solution that doesn’t make mistakes, is able to run 24/7, and there is no downtime for the task at hand.

How RPA software works

RPA robots are capable of mimicking many–if not all–human user actions. They log into applications, move files and folders, copy and paste data, fill in forms, extract structured and semi-structured data from documents, scrape browsers, and more.

What are the business benefits of RPA?

Robots are here to stay. The faster you harvest their potential, the faster you create a competitive edge for your business. Robotic Process Automation delivers direct profitability while improving accuracy across organizations and industries. Enabling RPA to handle any processes will not only transform and streamline your organization's workflow. It will allow for superior scalability and flexibility within the enterprise, doubled by the fast, tailored response to specific needs. Software robots are easy to train and they integrate seamlessly into any system. Multiply them, and instantly deploy more as you go. They constantly report on their progress so you can go even bigger and better by using operational and business predictability while improving strategically.

Creating RPA with Charter Global

Our first step with clients interested in Robotic Process Automations is to identify and delineate the workflow process of the organization. Once established, our expert consulting team is able to offer insights and provide recommendations on how the business could improve production, reduce costs, and save time. We are able to recommend the best automation tools specifically for their business, integrate those tools and technologies, and provide test cycles to ensure they are performing at an optimal level.

Charter Global is ready to implement an already-prepared, in-house automation framework, and customize it to fit the parameters and goals of the business model. This enables our clients to see the results and feedback in an accelerated time frame, as well as a faster time-to-market with little, to no downtime.

If you are ready to find more productivity in your business, give us a call today to talk about Robotic Process Automation – it just might be the perfect option for you!

Benefits of Microservices Architecture | Charter Global

1. Scalability:

Each microservice can scale independently without affecting other microservices. Thus, it serves as an advantage over monolithic applications wherein a lot of resources are wasted for scaling unrequired services since they are all packed together into one single deployable Unit.

2. Availability:

Even if one service fails, other microservices are highly available, and the failed microservice can be rectified very quickly with minimal downtime as well. Thus, it serves as an advantage over monolithic applications wherein the entire application must be brought down.

3. Fault Tolerance:

Even if one microservice has faults with regards to, say, a database connection pool getting exhausted. Thus, there is an evident boundary defined with regards to any failure, and unlike in a monolithic approach, other services operate smoothly, and hence only a small part of the application is impacted instead of the entire application bogging down.

4. Agility:
 
As mentioned above, changes in a particular microservice can be completed and deployed very quickly which makes it a highly suitable architecture for ever-changing business requirements (meaning a highly agile environment).

5. Polyglot Persistence:
 
Each microservice can choose its own type of database based on the Use Case requirement. So, in general, the application stack is not tied to a particular database.

6. Maintainability:
 
For each business service, a separate microservice is created. Thus, the business code in a microservice is straightforward to understand since it caters to one business functionality. Also, since microservices caters to single business functionalities, the amount of codebase is also quite reduced, and this makes it highly maintainable.

7. Software Stack agnostic:

Since a bigger application is decomposed into a number of smaller microservices, the application is not tied to a single software stack, and thus different software stacks can be used for different microservices.

8. Faster Development:
 
Unlike monolithic applications, code changes in microservices can be realized very quickly with changes in business requirements to result in a quicker development cycle.

9. Faster Deployment:
 
Since microservice caters to only a single business functionality, the amount of codebase is simplified considerably which creates rapid deployment.

10. Clear Separation of Business Concerns:
 
Each microservice caters to unique business functionality, and thus there is a very clear separation of business concern between each one of them, and thereby each micro-service can be built in a very robust way.

Conclusion

Microservices architectures fit within agile development environment as breaking a monolith into Microservices often aligns with breaking up a silo-oriented team structure into a self-organized and autonomous group. Real-world situations always differ from theory, and the microservices case is no exception. An enterprise should always consider its own business needs, industry threats, and possibilities before deciding to migrate to microservices.

The approaches described earlier are just landmarks to guide you through the migration process. Every business situation is unique and calls for an original solution. Migration to microservices has benefitted fortune 100 companies showing microservices have the transformative potential for all varieties of traditional and modern enterprises. Change is inevitable, and everyone must be ready to embrace it.

Microservices architecture promises to solve the shortcomings of monolithic applications, so many enterprises are interested in migrating their applications to be Microservices. Let’s look at a real-life example (case study) of how Charter Global can help enhance the success of your business.

https://www.charterglobal.com/migrating-to-microservices-from-a-monolithic-applications/

Leveraging Technology to Improve Customer Engagement

Engaged customers are far more willing to use a company’s products and services repeatedly. They respond to up-selling and cross-selling most often. They generate more revenue. They are loyal and more forgiving. And they routinely provide valuable feedback regarding how a business can improve its products, services, and overall customer experiences.

Engaged customers become brand advocates who can oftentimes create positive viral marketing for a brand. They are critical to the growth of any business—, particularly in today’s digital age.

Bottom line: engaged customers impact the business.

Today’s technologically savvy customers are engaging with brands across multiple channels, and they demand a consistent experience. Because they’re providing us with important information about their needs and purchase history, they presume that we know what they want. It’s up to smart, customer-centric businesses to deliver on their expectations.

At Charter Global, we understand the enormity of this challenge and employee engagement strategies and technology innovations to maximize the impact that engaged customers to generate.

Innovative ‘engagement-boosting’ strategies:

To delight today’s customers and boost customer engagement, we must tie together disparate pieces of information that tell a story. We must use that information to predict what our customers will want. We must interact with our customers in the manner they choose, and we must understand how one interaction and transaction acts the next. And, perhaps most important of all, we must invest wisely in technology to achieve all of these critical objectives.

Technology innovations—such as social media, data management platforms, predictive analytics, and voice of the customer applications—enable us to look holistically at a customer. Now we can serve and engage customers across multiple digital channels, including mobile, social, phone, chat, and email. This helps us to realize the highest value from every customer interaction. Technology innovations enable us to support the lifecycle of our customers, improve customer engagement, and, ultimately, assist us in producing greater returns and improving business outcomes.

Click here to know more information about Ecommerce platforms/businesses are excellent examples of how technology has changed the way customers are approached and engaged. –

https://www.charterglobal.com/ensure-success-in-2021-by-leveraging-technology-to-engage-your-customers/