Understanding the Background of SAP Hybris

SAP Hybris is a digital experience delivery platform offered by tech giant SAP. This platform allows businesses to manage their customer data, provide marketing tools, and assist with integrated trading processes. Companies across different sectors can use SAP Hybris to provide a better experience for their customers.

SAP Hybris is also complete customer engagement and multichannel e-commerce solution with fully integrated tools and capabilities. It serves B2B and B2C companies in industries such as financial services, telecommunications, insurance, media, manufacturing, retailing, and wholesale.

It can be purchased through a hybrid suite that offers cloud, on-premises, and in-device deployment according to customer requirements and level of company operations.

In recent years, SAP Hybris has evolved significantly with the real-world footprint, claiming to be an “omnichannel” commerce solution that enables exclusive customer engagement

Customer experience is kept at the heart of the solution and includes customizations to allow for enhancements in the solution as per the customer requirement.
 
The Hybris product portfolio includes the following capabilities –

1. Products for Commerce
2. Products for marketing
3. Products for sale
4. Products for service
5. Products for billing
6. Cross-functional solution
 
The Hybris products can be integrated with other backend solutions from SAP such as SAP ERP and SAP CRM to achieve an end-to-end customer engagement experience. Here, we mention six products. However, there are actually only four products produced for sale and one product for service, part of the SAP Hybris Cloud for Customer solution.

Hybris Omni-Channel Commercial Solutions help you to better target your customers and provide seamlessly enjoyable experiences on every channel. Hybris Marketing Suite which is another capability in the SAP Hybris eCommerce platform offers great insights into customer behavioral analysis. You can easily leverage on bringing customer loyalty by making decisions based on real-time data. The platform empowers your marketing, sales, and service teams to provide the best experience for your customers.

Charter global can help you in the hassle-free implementation of SAP Hybris at your company. We have implemented digital experience platforms for the global company and many businesses across the globe.

Our Tech team includes SAP Hybris solutions experts, database consultants, ERP experts, CRM consultants, and marketers to make sure you have a seamless execution.

We offer a complete SAP Hybris implementation service that starts from consulting to deployment and if required integration with existing systems, our team can do it all for you. Partner with charter global to get the most out of SAP Hybris solutions.

6 Creative Ways to Test Mobile Apps before Launch

Today, there are approximately 7.7 billion people worldwide and there are 5.15 billion unique mobile users across the globe, according to the latest data from (GSMA) Global System for Mobile Communications Intelligence and this evaluation has seen a tremendous increase in the last 12 months or so since the break out of COVID-19.

This gives us reason to believe that these figures are tentative and yet to go beyond current expectations. For any App Development Company, this is good news and winning mobile apps are a challenge.

The need for the development of mobile apps has increased tremendously and surprisingly by the end of 2022, the demand for browsing through the internet may completely shift towards mobile instead of Laptop or Desktop.

When a developer designs an app for the end-user, he or she mainly focuses on two things:

1. User Retention
2. User Interface (UI)
 
In 2019, more than 200 billion applications were downloaded worldwide, but the retention rate was just 32%.

Thus the question arises, why is the user retention rate so low? The main hurdle is knowing how well the app has fulfilled the desire of the end-user.

Was the look and feel good? Are there any app glitches or are the features of the app fascinating? Getting feedback from customers is really hard. That’s why mobile apps require a systematic process of evaluation, testing, and development.

So, for every business, it’s high time to give a sanity check before entering into the mobile apps world.

Here are some quick creative ways on how mobile apps must be tested before launch.

https://www.charterglobal.com/6-creative-ways-to-test-mobile-apps-before-launch/

Should you consider Hiring during Covid-19 Pandemic? A Complete Guide!

The recent COVID-19 pandemic has taken over almost every part of our lives. As of October 6, 35,740,361 people worldwide were infected with COVID-19, according to the World Meter. 

 

The outbreak has severely damaged the global economy, displacing many professionals from jobs and businesses. According to the UN Conference on Trade and Development, the pandemic will cost the world economy approximately 1-2 trillion by 2020. 

 

 

While tough decisions are inevitable, there is some positive news: great people are easier to find now than ever before. 

 

With layoffs happening across the country, people with in-demand skills are opening up and looking for new opportunities. As an employer, resumes can be filled with people who are the main assets of your company. If you are looking for a new resource or are thinking of taking advantage of an expanding talent pool, there is a simple solution: 

 

The best solution in this situation could be to associate with a recruitment agency or staffing agency. 

 

There are numerous benefits to getting associated with a recruitment agency.  

 

First could be a guaranteed result, Staffing agencies bench sales team continuously work to get the right talent pool on to their dashboard, so that they would engage them with the right company at the right time when required. 

 

 

If you need temporary employees, recruitment firms can quickly find good people who can fill the gaps. You may be wondering why you need a recruiting agency when you have thousands of resumes on your plate. However, recruiters are experts in filtering resumes quickly and efficiently to find the most suitable candidates. Ultimately, it saves time and, more importantly, protects you from costly recruitment mistakes. 

 

If you have short-term needs and do not know how long the position will be needed it can be very beneficial to hire temporarily through recruitment agencies. Not only do recruiters find suitable candidates, but they can also sell the opportunity. It is a unique set of skills that take time to master; If you are looking for talent quickly, recruitment agencies are the way to go. Now more than ever, employers may need temporary administrative assistance, and companies have pools of proven, loyal candidates. 

 

If you are looking for a long-term or permanent team member, recruiters are there for you too. COVID-19 completely changed the game. There are a lot of things that employers have to handle when navigating through new challenges. Recruitment agencies will take care of all these for you and your employees. 

 

Where do Staffing agencies or recruitment firms fit in? Again, they are highly professional and talented individuals with specialized skill sets. Recruiters can filter resumes and conduct interviews in a fraction of the time. Recruiters build relationships with people and sell opportunities.  

 

Recruiters can find those rock stars that are complete game-changers for your company. 

 

If you are looking to hire temporary, contract, or permanent employees in any industry, Our Charter Global Talent Acquisition team members are technical experts in evaluating various in-demand technologies and we will evaluate the technical aspects of a resource before we forward. Please contact Charter global to learn more about how we can help. We are just a click away from you. 

The post Should you consider Hiring during Covid-19 Pandemic? A Complete Guide! appeared first on Software Development & IT Staffing Company.

Click here for more...
from #Bangladesh #News aka Bangladesh News Now!!!

Managing Remote Teams | Charter Global

Managing Remote Teams at work has gotten the new norm because of COVID-19. Most organizations intend to proceed with the WFH options even after governments permit us to re-visitation of work, for the wellbeing of the organization representatives.

While there are numerous advantages to virtual groups, numerous chiefs are worried about how to connect with representatives in a virtual workplace. On the off chance that you need to fabricate gainfully and influence distant groups, you have to draw in representatives.

Directors need to invest twofold amounts of energy to deal with a virtual group. The nuts and bolts of good administration are settling up clear objectives, running extraordinary gatherings, imparting obviously, and expanding the individual and aggregate quality of colleagues.

Here are some key things every manager has to look at

Discover the individual Mindsets of your virtual team:

As a chairman or administrator or pioneer, you must find the attitude of your workers. Is it accurate to say that they are thoughtful people or outgoing individuals? The best technique is to ensure the contemplative people are locked inappropriately and tuned in to in virtual meetings. During making far off group gatherings, focus on every member's levels, pivot every individual, and request their information.

Regardless of whether your representatives are not genuinely ready to go to office exercises, you have to discover ways for virtual workers to partake and encounter some aspect of the way of life.

Keep the communication in the flow:

The most significant boundaries to remote team engagement are the absence of cooperation and consistent correspondence. Focus on what you send and get. Voice, articulation, and feeling are frequently lost in email and other composed interchanges. Notwithstanding the specific situation, individuals will in general fill in the spaces, ensuring you are not simply conveying by means of email. Organize week by week or fortnightly video gatherings.

Constant Breaks in the Meetings:

On the off chance that you have a virtual gathering for over 2 hours, separating things is important. Allow everybody 5 minutes to take a restroom/water break. At the point when they return, have an easygoing talk for 5-10 minutes.

At the point when you set up your virtual gatherings, video/camera is an absolute necessity. Individuals feel more drawn in and if everybody can see each other it is a 'typical individual gathering'. You can perceive nonverbal signs, for example, gesturing, outward appearances, hand signals, and all different things that make alive and connected with correspondence.

Click to know more information about How companies can keep remote teams engaged and leverage performance:

https://www.charterglobal.com/managing-remote-teams-how-companies-can-keep-remote-teams-engaged-and-leverage-performance/

Top Mobile App Trends for 2020 - Charter Global

It's essential to stay aware of patterns, particularly as you keep on improving your interior business applications. Clients of your applications will in general change their preferences so rapidly that organizations battle to keep up when they're not on the bend of up and coming patterns. This is the reason we suggest much of the time studying and assembling input from your clients to guarantee they are in accordance with your administrations. Despite the fact that this year has had a ton of good and bad times, 2020 is the same.

As of late, COVID-19 has helped the requirement for refreshed innovation and quicker (and more significant) applications in the market. While different businesses have been contrarily influenced, the tech business has taken off. Inside this tornado of a year, we've seen many distinctive significant patterns grab hold. In particular:

Location tracking has been progressively utilized. Despite the fact that now we're totally used to applications having the option to follow our areas when the setting is empowered, an ever-increasing number of organizations are making applications to utilize this element to make their clients carry on with simpler. For many mobile apps, they require your area to work by any means.

Applications matching up with numerous external innovations including vehicles, watches, home security frameworks, and even fridges. As "smart technology" innovation keeps on overrunning our tech shopping baskets, we won't quit seeing this expansion in matching up capacities of versatile applications any time soon.

More individuals are utilizing versatile applications to make installments. With fewer individuals utilizing physical checks and the ever-expanding utilization of the web, it just bodes well that increasingly more applications considering installments across stages would become possibly the most important factor in 2020.

Artificial Intelligence Applications and application highlights keep on overwhelming the online world. Artificial Intelligence regularly makes certain assignments simpler on clients (just as their shopping and client care encounters) and will keep on being used in future applications as they have been.

Let’s discuss in detail how 2020 looks like for mobile app development:

https://www.charterglobal.com/top-trends-for-mobile-apps-in-2020/

How machine learning is different from conventional programming language?

The term ‘machine learning’ is not new and it has even become a buzzword for modern technology. On a daily basis, we’re all using machine learning from simple Google maps and Google assistants to complex self-driving cars and automatic language translation. This modern programming approach has revolutionized almost every sector including IT, finance, cybersecurity, and business.
 
Although both machine learning and conventional programming language are separate categories under the programming language category. Conventional programming language on the other hand has been around for quite some time.

Machine learning and conventional programming language are two different approaches to computer programming languages that yields different outcomes or expectations.

By definition, Machine Learning is a field of software engineering that enables PCs to learn without being unequivocally modified. AI shows PCs the capacity to take care of issues and perform complex errands all alone. Much of the time, issues unraveled utilizing AI depend on the PC's learning experience for which they wouldn't have been settled by ordinary programming dialects. Such issues can be face acknowledgment, driving, and ailments' conclusion. With regular programming language, then again, the conduct of the PC is coded by first making a reasonable calculation that keeps predesigned sets of rules.

In other words, machine learning depends on a rather different form of augmented analytics where input and output data are fed into algorithms. The algorithms then create the program. On the contrary, conventional programming languages involve manually creating programs by providing input data. The computer then generates an output based on programming logic. For instance, you can easily predict consumer behavior through trained machine learning algorithms.

Another significant contrast between machine learning and conventional programming language is the precision of expectations. Conventional programming language relies upon calculations inside an assortment of info boundaries. Machine Learning then again gathers information dependent on past occasions (verifiable information) which construct a model that is equipped for adjusting freely to new arrangements of information to create solid and repeatable outcomes. This sort of self-learning models can't be worked with customary programming dialects.

However, with machine learning, there are no restrictions on the number of data sets and models that can be generated since the built models are capable of learning independently. As long as you have enough processor power and memory, you can use as many input parameters and data sets as you see fit and you would generate reliable and repeatable outputs.

At Charter Global, we help organizations gain better control of their consumer data with machine learning so they can market their products smarter and scale faster than their competition.

Leverage AI and ML to Improve your Call Center

As we make our journey into the third quarter of 2020 the pressure to make a sale before the end of the year can be challenging for customer service representatives (CSRs). The sales industry will never fully cut out the personal touches of a live person on the phone.  However, infusing artificial intelligence (AI) and machine learning (ML) into the sales process can make it easier for CSR’s to identify what the customer is likely to purchase based on machine learning recommendations. Automation of customer buying patterns can reduce the time of CSR’s spend on each customer.

 

 

The solution is to build a system that uses historic data to predict the buying behavior of the next customer in line, including preferred services or products. The system prompts the CSR’s in real-time so that they can pitch products based on machine learning recommendations. The system adheres to 100% PCI, PII, and other compliances.

 

 

The benefits:

 

• Average Handle Time (AHT) is greatly reduced
• CSR’s confidently and accurately pitched recommendations
• Improved sale conversion rates

 

 

Through the rest of 2020, we believe that the use of automation will continue to rise. Leverage AI and ML can help improve your business and your customer’s overall experience. Alongside the rise in complex automation, there will also be an increase in the need for management systems to coordinate them all together. With the uptick in automation, companies will also see a rise in data coming in. The increase in data will need to be organized and easily accessible from each automation process. Being able to see, use, distribute, and coordinate that data will be an invaluable tool that management will not want to pass up.

 

 

Although recent times have forced businesses to adapt to the situation, the future holds a lot of opportunities for growth in many areas with the help of automation like Leverage AI and ML. When you are ready to find hidden patterns in your data, predict your customer behavior, and utilize your team more effectively give us a call at Charter Global today to see how you can streamline your company for better profits and increased efficiency.

The post Leverage AI and ML to Improve your Call Center appeared first on Software Development & IT Staffing Company.

Click here for more...
from #Bangladesh #News aka Bangladesh News Now!!!