Top qualities for success in SAP Hybris

 Over the past couple of years, SAP Hybris has become a common thread in many global IT initiatives as companies seek to improve their customer connections, whether they are B2C or B2B. It first began with retailers as Hybris initially went to market primarily as an e-commerce solution. Companies in other industries soon saw the e-commerce successes and sought to bring their businesses similar wins through Hybris. Today the Hybris market is booming with projects being initiated by companies across the globe and across industries.

Even with the growing demand for Hybris consultants, clients still hold out for the right fit when it comes to selecting a Hybris freelancer to drive their project. So what are the core skills and qualities necessary to get ahead in the fast-paced Hybris projects environment?

Working almost exclusively in the Hybris market, the Global Enterprise Partners team asked our network this very question and found that exceptional Hybris consultants should have the following:

1) A well-rounded technical background

There seems to be a common misunderstanding that Hybris consultants should have a strong background in e-commerce and this is what will make them successful. A background in e-commerce is indeed valuable, however, the technical background is far more important.

Hybris is based on spring, which means that any Hybris consultant should have extensive development experience in Java and J2EE. Strong consultants will have experience with spring, Java and J2EE and will have worked in these areas for five or more years before moving into Hybris. This background in development provides a solid foundation for technical insights to drive results for their prospective clients’ businesses.

While the length of time developing in Java and J2EE is not in and of itself an indication of the skill of a Hybris consultant, it is a commonality among the best consultants who go on to positions with more leadership capacity.

2) A baseline understanding of Omni-channel concepts

As Hybris extends across industries and diversifies its offering it’s easy to forget that at its core it is an Omnichannel solution. Product Content Management and Order Management Systems are often the baselines for many Hybris implementations, so as a result, many successful consultants come to a project well-versed in these concepts and potential solutions.

Skilled consultants will have a holistic understanding of underlying Omni-channel principles that are then backed up with a sturdy foundation in technical development.

3) A breadth of Omni-channel experience

A solid understanding of Omni-channel principles should be matched with a breadth of experience in this area as well. The best SAP Hybris consultants will have work for at least several companies operating on an Omni-channel model— these will most likely be retailers, however, it is becoming increasingly desirable to have experience with newer industries such as travel or insurance as Hybris extends their client portfolio.

The most qualified Hybris consultants will have worked in several industries on Omni-channel initiatives, lending them a well-rounded perspective on solutions and options for prospective clients.

Client demand in Hybris competencies is on the rise with new projects being initiated by companies across industries. The substantial investment in implementations and improvements has prompted clients to critically assess the caliber of Hybris candidates in order to ensure the results drive a competitive edge. I found through my network that there are 3 core qualities that all top-performing Hybris candidates have: strong technical background, baseline understanding of Omni-channel principles, and breadth of Omni-channel experience. If you’re a Hybris consultant, looking to work into a leadership position in your next project, these qualities are each a strong tool to add to your professional skillset.

Read here for: Understanding the Background of SAP Hybris

Why Businesses that Go for SAP Hybris Seemingly Grow Exponentially within Relatively Short Period of Time?

 

SAP Hybris is one of the most advanced solutions for ECommerce project development tool implemented by global Enterprises such as Samsung, Nike, and Verizon. Hybris is known to the first choice in this niche market space for the top companies in the US, UK, and several parts of Europe as well. SAP Hybris comes with various advantages with regard to e-commerce project development as given below:         1. Business Accelerators: SAP Hybris offers Enterprises the chance to catalyze Business practices powered by best-in-class tech practices. These include accelerators for Business to Consumer – multi-language and multichannel functionalities along with direct engagement with clients and customers. Business to the Business accelerator will include large scale deals coupled with long-term payments. Want to know more about SAP Hybris? Click Here: https://www.charterglobal.com/charter-global-offers-sap-hybris/         2. Modular Cockpit Structure The platform offered by SAP Hybris consists of quite a few of what are known as cockpits which are designated application sections with a specific focus, thus making them highly effective. It also comes with its in-house Web Content Management System, Product Cockpit Module allowing users to organize product information and catalogs, unparalleled customer service, and more. 3. Integrated but Modular While being comprehensively integrated with myriad features and functionalities, it is also highly modular. It is important to note that the SAP Hybris eCommerce platform is made of modules. There is also very little co-dependency between modules, making it flexible and easy to use for users throughout the organization. 4. Coping with high volumes of Big Data streams SAP Hybris Commerce also allows enterprises to manage intervals populated with intense demand by providing support for high volumes of customers and products in real-time. If you would like more information on pre-configured SAP Hybris eCommerce solutions, visit Charter Global 5. Backward and Forwards Compatibility Integration with the latest SAP solution editions and legacy SAP products is made a reality through Hybris. This comes with a ready-to-use Hybris integration with SAP back-end product along with data exchange between the systems through Hybris Data Hub and web services. Conclusion: Being the most efficient e-commerce project development tool in the market is what best sums up the SAP Hybris product. The advantages stated above are more than sufficient reason to choose SAP Hybris for your Enterprise.

Understanding the Background of SAP Hybris

SAP Hybris is a digital experience delivery platform offered by tech giant SAP. This platform allows businesses to manage their customer data, provide marketing tools, and assist with integrated trading processes. Companies across different sectors can use SAP Hybris to provide a better experience for their customers.

SAP Hybris is also complete customer engagement and multichannel e-commerce solution with fully integrated tools and capabilities. It serves B2B and B2C companies in industries such as financial services, telecommunications, insurance, media, manufacturing, retailing, and wholesale.

It can be purchased through a hybrid suite that offers cloud, on-premises, and in-device deployment according to customer requirements and level of company operations.

In recent years, SAP Hybris has evolved significantly with the real-world footprint, claiming to be an “omnichannel” commerce solution that enables exclusive customer engagement

Customer experience is kept at the heart of the solution and includes customizations to allow for enhancements in the solution as per the customer requirement.
 
The Hybris product portfolio includes the following capabilities –

1. Products for Commerce
2. Products for marketing
3. Products for sale
4. Products for service
5. Products for billing
6. Cross-functional solution
 
The Hybris products can be integrated with other backend solutions from SAP such as SAP ERP and SAP CRM to achieve an end-to-end customer engagement experience. Here, we mention six products. However, there are actually only four products produced for sale and one product for service, part of the SAP Hybris Cloud for Customer solution.

Hybris Omni-Channel Commercial Solutions help you to better target your customers and provide seamlessly enjoyable experiences on every channel. Hybris Marketing Suite which is another capability in the SAP Hybris eCommerce platform offers great insights into customer behavioral analysis. You can easily leverage on bringing customer loyalty by making decisions based on real-time data. The platform empowers your marketing, sales, and service teams to provide the best experience for your customers.

Charter global can help you in the hassle-free implementation of SAP Hybris at your company. We have implemented digital experience platforms for the global company and many businesses across the globe.

Our Tech team includes SAP Hybris solutions experts, database consultants, ERP experts, CRM consultants, and marketers to make sure you have a seamless execution.

We offer a complete SAP Hybris implementation service that starts from consulting to deployment and if required integration with existing systems, our team can do it all for you. Partner with charter global to get the most out of SAP Hybris solutions.

Charter Global offers SAP Hybris

SAP Hybris products are created for easy implementation to most businesses preexisting systems. The intergradation process is straightforward therefore fast to market. Each SAP Hybris applications is linked to one another. So, as a company grows and is in need for additional support in SAP Ecommerce Solutions, marketing, sales, billing, service or customer data, there is a SAP Hybris product for that. Its components are designed to work together in all settings and systems. This feature makes a company’s transition process to a full SAP Hybris system hassle free. Therefore, businesses do not need to completely change their current systems in one instance. The change can be done over time, which is cost effective and allows for a smooth transition.

Businesses that implemented SAP Hybris saw tremendous increase in their Return on Investment (ROI). The increase of the ratio between their net profit and cost of investment resulted from their integration of SAP Hybris systems. In a study commissioned by SAP these businesses saw a 307% increase. The study, “The Economic Impact of SAP Hybris Ecommerce Solutions for B2B,” focused on both qualitative and quantitative information from a number of businesses who run their website using Hybris.

SAP Hybris continues to be the first choice for many businesses due to its stability, large global implementation partner network, and vertical industry solution focus. The numerous applications for business problem solving and quick integration process makes SAP Hybris an industry favorite. There is also an application connector that can work with JDE applications providing easy implementation. Due to its enhanced functionality and seamless shopping experience, SAP Hybris is ultimately improved the buyers’ journey and overall experience.

According to the study, a composite organization using SAP Hybris ECommerce Cloud solutions over three years was able to:

1. Drive an additional 50% of revenue digitally.
2. Enhance customer experience.
3. Reduce order processing costs by 70%.
4. Improve productivity across teams.
5. Experience a 5% increase in average order value.

Marcus Ruebsam, senior vice president and head of strategy and solution management of SAP Hybris, stated: “As evidenced by this latest study, SAP Hybris ECommerce Cloud empowers organizations to make the buying process not only easier but more profitable.”

Read the full study at SAP Hybris.

Vendors, such as Charter Global, who understand the business value of SAP Hybris ecommerce solutions, have developed innovative pre-configured SAP Hybris, which can also be customized. Clients such as PPG have experienced rapid ROI from the solution.

According to Phil Bauer, VP Information Technology, PPG: “Charter Global enabled us to achieve our goal of deploying a full featured ecommerce solution that will help us to improve our online customer experience and allow us to stay competitive in our market.”

If you would like more information on pre-configured SAP Hybris ecommerce solutions, visit Charter Global.