Friday 16 April 2021

We increased our client’s online customer subscription by enhancing their mobile application

A healthcare startup was looking for an application development company to enhance their smartphone application that enables patients to connect to their loved ones while in a hospital or nursing home using personalized videos.

 

Challenge:

 

They needed a feature-rich application that could handle thousands of videos being uploaded and shared over the internet. Additionally, it was required to run in a cloud environment and to be developed within six weeks.  The current application had the following challenges:

 

  1. Feature enhancements took more time to implement due to inconsistent development standards
  2. Frequent (OS) operating system device crashes occurred due to outdated application libraries
  3. Application performance was slow due to code quality
  4. The server-side architecture needed to be enhanced
  5. TV functionality needed upgrading to support current privacy policies

 

Solution: 

 

The Charter Global team upgraded their application libraries to the latest versions and migrated all of their android and IOS code to support the Android X components. They identified the cause for their system crashes while improving code quality.  Refactored the TV application codebase to support the updated privacy policy terms, identified the causes for low performance, and improved all the application’s performance by 100%.

 

Results:

 

As a result of these enhancements, the client was able to increase its subscription base by 50% within six months of the code being in production.

 

Are you thinking about creating a mobile application? If so, Schedule an appointment today with our full-service mobile app developing team.

The post We increased our client’s online customer subscription by enhancing their mobile application appeared first on Software Development & IT Staffing Company.



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