Hiring Trends for 2021 in the IT Sector

The year 2020 has been nothing like anyone expected. Across the globe, the pandemic disrupted our personal and professional lives deeply. While the world still waits for a vaccine and healthcare remains the focus, the business world seems to have picked up momentum after the initial slowdown.

Organizations are now looking forward to embracing the ‘New Normal’. According to a survey by Charter Global, it is expected that more than 50% of organizations expect hiring to become fully active after January 2021. With the introduction of reforms by the Government of India, the IT/ITeS/ BPO industry now has the leverage to allow its employees to work from home’ or ‘work from anywhere. Companies are enabling new employees to work remotely by shipping assets and using technology-enabled collaboration and productivity tools. – The workplaces are going remote.

As the demand for talent gains back momentum, it is bound to put pressure on talent acquisition teams and staffing agencies. It’s vital to understand the key trends that will shape the hiring processes in 2021 and plan to adapt to these changes. If you are looking to optimize your hiring processes and maximize output, here are some top trends you must know:

Change in Working Patterns

The criteria of location for a job have become less important. It gives more options to employers to look for the right talent beyond the city, state our century.

With remote working, many organizations have clocked better output and efficiency and many employees are enjoying the flexibility of time and not having to travel daily to work.

Work from home supported by robust communication technology and clear actionable can lift physical barriers between good employers and a quality workforce. Its boosting global hiring and helping companies to improve their deliverables to clients. Many expansion programs that were shelved due to the non-availability of the desired talent are now possible because we just realized it can all be digitized. Organizations quick in adopting the advanced HR-Tech are the biggest beneficiary of this emerging trend.

Data-Driven Recruitment by use of AI

Another trend that hiring professionals must keep an eye on is data-driven recruitment. With more pressure to hire the right people, both cost and time-effectively, many organizations have turned to data to help them make smarter hiring decisions; and avoid unconscious bias.

With the help of AI, the traditional hiring process will get upgraded through complete automation of employee verification and onboarding practices.

AI-powered Chabot’s will also become commonplace as companies begin to use them for the first phases of applicant screening before scheduling candidates for person-to-person interviews.

Furthermore, organizations now move from traditional descriptive analytics to predictive people analytics. By maximizing previous and current metrics, they can predict upcoming trends that they can utilize to improve HR and recruitment operations.

The complete digital experience for candidates

Technology for the Human Resource fraternity has been a key point of discussion across organizations for quite some time now. The rise of remote hiring has given a thrust to these discussions and in the coming year, HR would like to focus on a smooth digital employee experience.

HR has been using technology for payrolls, attendance, and even video interviews as a part of their process, but with changing times, HR will focus on the use of technology to provide an effortless onboarding experience. 2021 will experience a rise in the adoption of technology for paperless and contactless onboarding including employee authentication. This will help organizations mitigate the risk of hiring employees with dubious backgrounds, provide genuine employees with a great onboarding experience and employers will enjoy a quick TAT while hiring new employees.

Summing it up:

The IT industry has been evolving due to the ongoing impact of the pandemic and the worldwide lockdown. Post-COVID hiring policies depend on how swiftly different sectors plan to scale and transfer their working strategies from traditional to digital, these include healthcare, FMCG, supply chains, delivery, and manufacturing sectors.

Additionally, pandemics expedited the demand for specific disciplines and abilities across the IT job market. Hence, IT hiring will witness a significant change in the key skills and salary expectations to fit the new business practices.

Companies that undergo digital transformation must stay afloat and on top of the game, which is only possible by hiring qualified IT employees. Not ones with just technical capabilities but also the above-discussed skill sets.

Coronavirus (COVID-19) Impact to the IT Industry

Coronavirus has impacted the globe: COVID-19. We’ve all heard about it, and it seems that there isn’t an ending in sight. Our news feeds are constantly bombarded with coronavirus information, but to what extent has it changed the workforce? With many of us being asked to work from home, we’ve had to make the most out of our resources (not to mention, keeping our children and pets entertained at the same time). Within the IT industry, people work from laptops and desktops for the majority of their work. Electronics, software, hardware, internet, and networks are their bread and butter. In less than a month, COVID-9 went from surreal speculation to reality, while ushering in a new normal for the IT industry.

1.Disruption of IT supply chain

Technology companies rely on plants and factories overseas to manufacture their products. When China began to shut down their plants and factories, it started a ripple effect throughout the IT supply chain. For example, Apple immediately noticed shortages of its iPhone supply when their main manufacturer in China shut down its production. The big challenge facing IT companies that rely on overseas production is that their contingencies may need to be adjusted to answer a looming question: where will their products be manufactured? The coronavirus is rapidly spreading across the globe which makes it difficult to choose an alternative production plant.

2. Reschedule and/or cancellation of technology conferences: revenue loss and missed opportunities to develop partnerships

Several technology conferences have either been postponed or outright canceled. These technology events draw thousands of participants where we network, create new partnerships, share innovations, and close deals. According to estimates, the shift of major technology events resulted in $1 billion in direct economic losses.

3. Increase use of virtual reality (VR) as a training tool

Virtual Reality (VR), a new training approach, will likely become a popular option.That’s because many IT companies have already considered VR as a tool to improve employee training, but the coronavirus could be the catalyst for some workplaces to implement the technology. According to a Perkins Coie survey, almost half (49%) of business respondents are looking to use VR and other extended reality tools to mirror real-world training conditions. Plus, a wider range of meetings can be held remotely through VR, as employees can better view and share complex ideas.

4. Accelerate the adoption of 5G

The significant spike of remote work propels the need for 5G’s lightning-fast speeds, near-instantaneous communications, and increased connection density. IT Companies rely on collaboration tools to empower remote interactions. With predictions that remote work will become the new norm, companies want technology tools that can help their employees be productive.

Analysts predict that businesses will have an increased dependence on teleconferencing tools — such as Microsoft Teams, Google Hangouts, and Zoom — as their employees switch to remote work due to public health concerns. As a result, employers’ reliance on collaboration tools will validate the case for 5G connectivity in the home and office. A 5G connection can provide real-time and uninterrupted communication which currently is not possible with most wired connections.

For an industry that is often a behind-the-scenes factor in other businesses, the Coronavirus has shown just how important it is that our technology needs to be modernized and up to date. We don’t see this virus slowing down any time soon – and with that, the IT industry will continue to have to adapt and improvise as new curve balls are thrown its way. Charter Global is constantly monitoring IT trends to ensure its processes and strategies  appropriately match what our clients need. While only time will tell how the Coronavirus will affect the industry overall, you can rest assured that we will be right by your side.

In my 30 years working in the IT industry I have never worked from home. I always wondered about the concept but now since I have no choice I have embraced working from home connecting with our team members and reaching out to our clients solving business problems as we always do from where I now call the Charter Global command center or should I say my work from home station.

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